Chatime Membership Terms and Conditions

The Chatime Australia membership card is issued by and remains the property of Chatime Australia.


The membership card is only valid for use in Australia and can be purchased for $0.50.


1.      Collection of points and redemption

1.1.   Points can only be earned at the point of purchase in Australia.

1.2.   Members cannot claim points from past transactions/receipts.

1.3.   Membership points cannot be exchanged for cash nor transferrable.

1.4.   Membership points cannot be used to discount the price of a beverage.

1.5.   To redeem a FREE drink, members are required to have sufficient points to claim a drink.

1.6.   Membership cards must be registered to receive your FREE drink or Birthday offer.

1.7.   The Birthday free drink offer is valid for the duration of your birthday month. For example, if your Birthday is 21st March, you can redeem your free Birthday Drink, anytime from 1st March-31st March.

1.8.   The Birthday free drink offer can only be redeemed once during your birthday month.

1.9.   To redeem a free drink during your birth month, a valid photo ID with birthdate & a registered membership card must be presented at the point of purchase.

1.10.                    The Free birthday drink refers to one regular size Chatime drink, including one mix in. It excludes promotional drinks and mix-ins -  i.e. any item not listed on the Chatime permanent menu.

1.11.                    Membership benefits and discounts are available upon presentation of a valid membership card or an official form of identification.


2.      Lost/Stolen/Damaged cards

2.1.   Chatime Australia accepts no responsibility for the loss, theft or destruction of your membership card.

2.2.   A fee of $0.50 is payable if a replacement membership card is requested.

2.3.   Upon request, points from the lost/stolen card can be transferred to the new card. To transfer the points, members must provide Chatime with their previous membership number.


3.      Membership details

3.1.   The membership card holder is responsible for ensuring that their details are correct at all times.

3.2.   Chatime Australia reserves the right to communicate with its members, who have opted in to receive marketing material, to inform them of any upcoming marketing activities/promotions and/or offers.

3.3.   Chatime Australia will not sell, distribute or disclose membersí» details to any third party without your written consent.


4.      General

4.1.   Membership cards and their benefits are not transferrable or refundable

4.2.   Reproduction of a Chatime membership card in any form is strictly prohibited.

4.3.   Chatime Australia reserves all right on any final decision and terminate a membership if a member fails to comply with these terms and conditions or misuses the membership privileges.

4.4.   Chatime Australia reserves the right to change the terms and conditions or membership benefits where necessary at any time without prior notice.



This membership page is intended to provide a general overview of activities of your Chatime account and is made available to the public for reference and informational purposes exclusively. Chatime has used its reasonable efforts to provide current, complete and error-free information, but makes no representations nor gives any warranty as to the currency, completeness, accuracy or correctness of any of the information contained herein. Chatime reserves the right to modify any information contained herein at any time without any prior notice.